Shipping Policy

At Vanguard Learning, we understand the importance of timely delivery of study materials to enhance your child's learning experience. Please review our shipping policy for a clear understanding of our delivery process and timeframe.

1. Study Material Delivery Timeframe:

Upon successful enrollment in one of our courses, study materials and kits will be shipped to the provided shipping address.
We aim to ensure that you receive your study materials within 10 days of your child's enrollment.
The 10-day timeframe begins from the date of enrollment confirmation and may vary slightly depending on your location.

2. Shipping Methods:

We utilize trusted shipping carriers to ensure the safe and efficient delivery of your study materials.
Shipping methods and carriers may vary based on your location and the specific course materials being shipped.
You will receive a shipping confirmation email with tracking information once your study materials are dispatched.

3. Shipping Costs:

Shipping costs are included in the course fees, and you will not incur any additional charges for standard shipping within the designated delivery timeframe.
Expedited shipping options may be available at an additional cost, which will be clearly communicated during the enrollment process.

4. Address Verification:

It is crucial to provide accurate shipping information during the enrollment process to avoid delays in delivery.
Please ensure that the shipping address is complete, up-to-date, and correctly formatted.

5. International Shipping:

For international shipments, the delivery timeframe may vary depending on customs regulations and destination country.
Additional customs duties or taxes may apply, and these charges are the responsibility of the recipient.

6. Shipping Inquiries:

If you have not received your study materials within the specified 10-day timeframe, please contact our support team, and we will assist you in tracking your shipment.
Any issues related to damaged or missing materials should be reported to us promptly, and we will work to resolve the matter as efficiently as possible.

We are committed to ensuring the timely delivery of study materials to support your child's educational journey. If you have any questions or require further information about our shipping policy, please feel free to reach out to our support team at [email protected], and we will be happy to assist you.

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